For parents and carers
If you are a parent or carer of a teenager in Oxfordshire, Connexions can help you to help them achieve their best.
Connexions Oxfordshire is a free and confidential service for young people in schools and colleges aged between 13 and 19, or up to the age of 25 for those with a learning difficulty or disability.
The level of support depends on the needs of the young person, but can include:
- career advice
- support with job-seeking or finding a place in education
- help with difficulties or problems
Early Intervention Hubs
If a young person is NEET (Not in Employment, Education or training), they can access information and support to find education, training, or work at their local Early Intervention Hub, as well as services to help them cope with difficulties, problems and barriers.
Meeting with young people
In addition to meetings with young people at schools and at suitable locations in the local community (usually a Job Centre, Young People's Centre or Community Centre) Connexions Advisers also chat to young people online.
This is done through a secure chat service with specially trained advisers.
Confidentiality
Advisers will encourage young people to discuss any support they receive with their parents or carers. We find that agreements, plans and actions have the best chance of success when parents and carers are actively involved.
All discussions and meetings are confidential, unless the young person gives us permission to talk to someone else. This might include contacting a potential employer on their behalf, or sharing information with a specialist adviser.
PAs have a duty to protect young people from harm, so very occasionally they have to break the confidentiality agreement. However, if this happens, we will always let the young person know.
Contact us
If you would like to ask questions, request support or find out more about Connexions, you can contact the Youth Engagement and Opportunities Team:
Youth Engagement and Opportunities
County Hall (Third Floor)
New Road
Oxford OX1 1NDTel: 01865 328908









