What does confidential mean?
Connexions MKOB holds information about you on a database to help us provide you with Connexions services.
Information that is kept about you can include:
- Basic details, e.g. name, date of birth
- Contact details, e.g. address, phone number, email - for you and your parent/carer
- Information to help us help you, e.g. school/college, exam results, training, records of meetings
- Information to help us keep good records and monitor our work, e.g gender, ethnicity
All this information is confidential and we are not allowed to pass it on your information without your permission.
If you agree that it would be helpful for us to pass any of your information (e.g . to a potential employer or specialist adviser) we will ask you to fill in a consent form to give us permission. We only share information with people who we can trust and will only pass on details that they really need to know.
Exceptions
Connexions has a duty of care. This means it is bound by law to pass on information if there a risk of serious harm or threat to life. We will ask your permission, but we may still have to pass on the information even if you refuse permission. If we have to do this we will tell you.
Compliance with the data protection act
In line with the Data Protection Act, we will not keep your information longer than necessary. In the majority of cases, and unless otherwise told, this will be until you are 23 years old.
You may ask to see the information held about you at any time, and we must give you a copy of your records within 40 days of you asking us in writing


