Personal Advisors
Who is my Personal Advisor?
Most people will only see their Connexions Personal Advisers once or twice. But if you need to see them more often, you can, by going to your local Connexions Centre or Connexions Access Point.
Advisers there can provide you with you information, advice and practical help with all sort of things that might be affecting you at school, college, work or in your personal or family life, as well as helping you find a job or voluntary placement.
They can also refer you to specialist support if it is needed.
Personal Advisers in schools and other locations
Schools and other educational locations should have access to a Connexions personal adviser. You can talk to them about general issues. They may also be able to provide you with more support, perhaps about specific issues that are causing you problems.
They can offer information, advice and guidance about everything from careers and education to money, drugs, health, relationships and what you do in your free time. You can talk to in confidence about anything that's on your mind.
Your Personal Adviser can suggest schemes and projects you might want to take part in, and refer you to other services such as counselling or specialist services.
Discussions with Connexions Personal Advisers are confidential.
What does confidential mean?
Connexions holds information about you on a database to help us provide you with Connexions services.
Information that is kept about you can include:
- Basic details, e.g. name, date of birth
- Contact details, e.g. address, phone number, email - for you and your parent/carer
- Information to help us help you, e.g. school/college, exam results, training, records of meetings
- Information to help us keep good records and monitor our work, e.g. gender, ethnicity
All this information is confidential and we are not allowed to pass it on your information without your permission.
If you agree that it would be helpful for us to pass any of your information (e.g. to a potential employer or specialist adviser) we will ask you to fill in a consent form to give us permission. We only share information with people who we can trust and will only pass on details that they really need to know.
Exceptions
Connexions has a duty of care. This means it is bound by law to pass on information if there a risk of serious harm or threat to life. We will ask your permission, but we may still have to pass on the information even if you refuse permission. If we have to do this we will tell you.
More about confidentiality and data protection
Online Personal Advisers
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